Neo M Zpp

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Verified Reviewer

Fraudulent purchases

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I've sent four emails and not one has even received a response because my card was stolen and used to purchase one of their toys. This is absolutely awful customer service. Even my bank telling me that my $40 loss was on me, was less of a slap in the face.

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Loss:
$24
Pros:
  • Fettish stuff
Cons:
  • Worst customer service ive ever seen

Preferred solution: Full refund

User's recommendation: Avoid at all costs

Anonymous
map-marker Charlotte Amalie, Virgin Islands, U.s.

Product id defective

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The product cellmate 3 is defective.

Will not return emails

Had to resort to. Canceling the charges

S shame because the product is cio.

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User's recommendation: Do not buy

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Ludington, Michigan

Sent wrong size multiple times

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Contains 1 confidential file for company representatives

About two weeks ago I had ordered my sub the new Rattlesnake Chasity. Everything was shipped quickly and everything typically goes very smoothly through your company. This time I was sent the wrong size cage and I have called and never got a simple answer on how to return said item and get the proper size.

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User's recommendation: Double check size selection before purchasing

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